Real Customer Feedback Made Easy

Generate More Sales with Video Testimonials from Your Customers

Would you order from a restaurant where the owner says, “We make the Best Pizzas in town”

(Or)

Would you order from the restaurant which has plenty of positive reviews, and video testimonials on their website?

Definitely, the latter. Because, Trust Sells.

With a bit of help, you can turn your boring testimonial section into a marketing powerhouse.

You can easily get ahead of your competition, and probably steal your competitors’ customers with video testimonials from your customers.

Introducing Trust

Trust helps you to collect authentic customer feedback, and video testimonials from your customers, and display them on your website (or) store instantly.

PRODUCT HIGHLIGHTS

Collect & Display Authentic Testimonials on your website
Alternative to: Boast.io, Testimonial.to
Beautiful Forms, Display Widgets, Rich Snippet & Contract for Consents
Best Suited for: Online Businesses, Solopreneurs, Sales & Marketing Professionals

Let’s get started with using the Trust to collect Testimonials from your Customers. Start with registering your website where you want to display those beautiful reviews once you receive them.

Make sure to insert the code in your website, so Trust can automatically pull up the reviews & display them on your website real-time.

If you’re a wordpress lover like I am, you can install their plugin to achieve the same.

To start collecting the testimonials, go to “Tools > Testimonials >> Capture” & start adding the fields to the Form your customers are going to fill in.

When creating a form, you can configure the form fields based on your needs - Text, Video Testimonials, Star Ratings, Upload Profile Picture, Allow Video Links, etc.

Configure the style of the Form to match your brand colours.

Make sure to turn ON the Video message, if you are planning to add a personal touch and say hello, thank customers for their time, and give an incentive that motivates them to fill in the form.

And then, configure the Thank You page. You can also turn on the settings to request your customers to review you on other major platforms like Google, TrustPilot, Capterra, etc.

With the built-in Email sender, you can configure sender info to email your customers to collect the testimonials without having to leave the dashboard.

Moreover, you can collect customer testimonials right from your websites, as forms by Trust can be added directly to website pages.

Time is Money. Save the forms as templates, so you could use them as many times as you want in the future.

And it’s time to set up how you want the videos to look like on your website. Right from the recorder, you can change the player skin, button colours etc. to match with your brand.

You really don’t want to handle the privacy laws across the world. With Trust, you don’t have to worry about any of it.

The built-in “Contract Data” is to make sure you will be using their reviews with their consent.

When the testimonials start pouring in, you can check the status of them from your dashboard.

Your customers can always preview their testimonials, before they submit them.

Display option helps you configure how the testimonials are displayed on your website: Pop-up, Widgets and/or Badge.

You can also choose how you want the pop-up to appear on different devices (Desktops, Tablet, Smartphones, etc.)

From your dashboard, you can see the testimonials received and get a preview of how it looks on your website before you publish them.

You can click "Publish" or "Unpublish" to show/hide a testimonial on your website easily from your dashboard.

A typical Trust customer pays nearly $49 per month for the “Off The Ground” plan with 3 websites and only 20,000 unique visitors a month.

Now, you can get the same plan with 10 Websites and 200,000 unique visitors per month for just $59 on a lifetime deal today.

You can stack upto 5 codes, to get unlimited websites, unlimited testimonials and 5,000,000 unique visitors per month in your account for lifetime.

Know your customers even better with Trust!

Trust is a super all-in-one tool that allows both me and my clients to comply with the GDPR and, at the same time, increase the conversions on the website.
An absolute recommendation for Everyone!

- Julia Bock BusinessQueen-Academy

Deal Highlights

Unlimited Video Testimonials
Pop-up Widgets
Star Ratings
Survey & Feedback Forms
Rich Snippets
Testimonial Widgets
eContracts
Removable Branding
NPS Ratings (coming soon)
Integrate External Rating Services
Team Members
Future updates & integrations are included (Roadmap)
Stack up to 5 codes per account
30 days refund policy

Carsten

2 years ago Founder

Heyo GenieUs!

Carsten here, the founder of Trust. I’m a big fan of lifetime deals, and now I’m super excited to introduce my SaaS to you!

Have you ever looked for unbiased customer feedback about any business and found fake praises from “Mary2021” and “M.B. from S.”, or anonymous reviews? In my opinion, such “texts” don’t build trust with prospective customers, and even scare them off. Luckily, testimonials (especially videos) can be very powerful if done right.

I built Trust to easily prove that customers’ love is real, and thus build a strong online reputation. Here you can come up with your own “formula of the perfect testimonial” that may include a customer’s name, company name, image, testimonial (text, video or both), links to customer’s websites and social media profiles. Gathering video testimonials – the best social proof ever – is also a no-brainer with Trust.

Now we’re working hard to bring live some huge platform updates (such new forms, and integrations into rating services like Google My Business, Facebook, Trustpilot and so on), and a lot more is coming.

I’m always open to implementing customers’ ideas, because together we can build a better product!

5 claps

Nadiia Shevelieva

Hello GenieUs!

First of all, we'd like to say thank you for all conversations, brainstorming, avalanche of feedback and ideas! That's really priceless.💙

We're also happy to give 10 sub-accounts (or) 200 published testimonials for your review of Trust on SaaS Mantra regardless the number of your codes. I'm sure that will help both of us 😊

P.S. Our offer regarding reviews on G2 Crowd, Capterra and YouTube is still in place!

3 claps

1 second ago Founder Verified Buyer verifed user Verified Buyer

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Ross

1 year ago | verifed user Verified Buyer

not really review - feature suggestion

I spotted something recently, where a similar idea - recording but audio only - was used as a sequence of steps (questions) in a form? that could be interesting for things like screen tests of 'scenes' or interview questions/scenarios - but also the humble audio (esp if it can then be transcribed to text) still has merit and lacks some friction some would find doing video.. other use case might be to upload an image as the visual for the audio and allow recording - this could be used for product walkthroughs or narrating stories (my mum scans kids library books and records herself telling the story to her grandkids - but it's kinda stressful because there's no easy way to do 'scenes' and it's just one long take (or she has to put up with messing up). I'll try to join any community page and see what ideas come up.

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2 Replies

1 year ago Founder

Hey @Ross!

We do have audio testimonials on our roadmap.

Further we already discussed the idea with having multiple questions in form of text, video and then in audio on the form. Happy to discuss your idea a bit more in our support chat!

1 year ago Verified Buyer verifed user

@Carsten: excellent! Weekend well, R :)

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Accelerate

Value packed app to establish social proof

Trust makes collecting and sharing reviews a breeze. Client testimonials are great way to establish trust and authority. This deal is such a good value , as it also includes sub-accounts that will pay for the app itself in no time. Don't miss out!!

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1 Reply

@Accelerate: Thank you for your kind words!

Peter Dahl

1 year ago | verifed user Verified User

Reviews are are great way of getting trust

Im exited to start collecting reviews form cosumters using Trust, I havent been very good at asking costumers for reviews, but now I have Trust to make it easier to collect and display reviews!

@Peter Dahl: Thank you for your review!

Naz

Don't sit on the fence, trust in Carsten.

Been sitting on the fence on this one for a long time.

I really need an agency plan and I didn't have the patience for it.

I watched a great video review and tried the demo and I was impressed.

Carsten (founder) and his team are super helpful and very responsive. They are obviously keen to develop this and open to feedback.

It's easy enough to implement and use and more importantly, it's not limited to wordpress!

I have gone full stack as an investment into Carsten and his vision. Hope to fully leverage this for my agency in the future.

Hey @Naz!

Thanks for your trust and faith in me :) Happy to have you on board!

William

william

Nice n simple - the way things should be.

Great product simple to use which is important to me.

Helps me get testimonials and ads to the trust factor of my site just by being there.

On the fence - get off and jump in

@william: thanks a lot for your review!

Markus

We run an online shop and I like to ask if you also offer product reviews like Trustedshops or Echte Bewertungen do.

So if you run Trust in an Online-Shop, is it possible to send customers a mail where they can also rate the purchased products and the ratings are showed afterwards in the product page?

3 Replies

@Markus: Hello! As I understand, this will require webhooks (planned) and ratings (under development). Right now that's not possible for sure, only the next year.

1 year ago

@Nadiia Shevelieva: thx for reply... but this will be included in the deal? I plan to full stack.

@Markus: yes, of course!

Digital_X_Entrepreneur

When can we expect the Agency account & Agency White-labeling?

@Digital_X_Entrepreneur: Hi! Agency accounts are coming this year, the white-labeling - next year.

Simon

Will the 3rd party reviews widgets automatically link back to the original review on the platform such as facebook or google?

@Simon: Hello, sure!

JB Dela Cruz

2 years ago | verifed user Verified User

hello do u have like COUNTDOWN TIMERS like , days, Hours Minutes etc?

@JB Dela Cruz: Good Day! No, we do not offer this and it is not planned.

Rupesh

2 years ago | verifed user Verified Buyer

@Nadiia Shevelieva and @Carsten: Any update on Importing Google and FB Reviews to our website? Probable timeline?

@Rupesh: Hi! Closed beta started yesterday and we enable the beta users one by one. Expect the release for 1-2 weeks!

Alice

Will the testimonial filled on Trust's form by the customer get published to extern review platform (e.g. google, fb reviews in 1 click? (assume the users select those platform)

@Alice: It is not possible to do this with just 1 click. Other platforms like Google or Facebook do not offer public API for this. But we redirect your customers to any of these platforms based on the given stars and your configuration.

Borris

I’m looking to go full stack. What’s the limit on econtract credits?

@Borris: In LTD this is limited. For full stacked you get 20 free credits. But you can always purchase more in dashboard.

OOP

What happens after 200,000 unique visitors per month?

@OOP: Nothing in the first 2 months, just a friendly email.

If this happens in the 3rd month again, we stop showing the widgets on your website once the limit is reached

Michael

can you collect amazon reviews?

can you export reviews in Google Merchant Center?

Thank's

Hey @Michael!

Amazon: we do not have this on our roadmap, yet. But you can add a feature request and we're adding new review sources from time to time then.

Export: no, this is not available and not planned.

Hermes

Hi Team,

Just want to get an idea about the sending email feature.

With the white-label or agency feature, can I use my own domain as sender email address? (SMTP?)

Please advise.

Cheers!

Hey @Hermes!

Yes, sending emails with your own SMPT is planned!

2 years ago

@Carsten: Thank you so much for your quick response.

So at this stage all the review invitation email will send from Trust email address until the SMTP released, right?

@Hermes: yes!

Vineet

I run a saas product and really dont need two codes but would like to not have the branding; happy to leave a review for that . I do not need subaccounts or any of the other incentives provided. Is that possible ?

@Vineet: sure, get in contact with us via support chat in dashboard!

John

Hey I thought review marketing was on the roadmap but now I don’t see it. Really by that I mean the ability to easily post reviews or testimonials to social via the platform. Is that something you have planned? Seems like just about the only real feature missing.

Good Day @John!

We never had this feature on our roadmap. I guess someone added a feature request for this some time ago.

I can not say at this moment if this will be added to Trust in the future, but I understand this will be useful.

As we have tons of work right now to prepare all planned and promised features (Integrations, Agency, custom domain for forms, Interactive Form, Teleprompter - just to name some of them...) we will discuss this by end of the year to see if we can bring such a feature in 2022.

Fernando

Whats do you mean with Whitelabel feature? Because since the second tier it doesn´t include Branding.

I look forward to hearing form you.

Thanks in advance.

Hi @Fernando!

Whitelabeling for agency accounts means, you can run the dashboard using your logo, name and domain name.

Jono

does Whitelabel & agency feature available now ?

Good Day @Jono!

No, we are working on this.

Please join our facebook group to get more information about this:

https://www.facebook.com/groups/trusttestimonials

Emilio

Hi,

can Trust pull the avatar photo from the subject´s social media accounts, so that they don´t need to find and upload a photo manually? If not, is this in your roadmap?

Thank you

Good Day @Emilio!

This is planned for a future update and it is on our roadmap.

Perfect, thanks @Carsten for your answer

Real Customer Feedback Made Easy

PRODUCT HIGHLIGHTS

- Julia Bock BusinessQueen-Academy