Never lose another customer because you are sooo busy

Manage Your Visitors' Waiting Hours Effectively with Quelines

Quelines Lifetime Deal

95% OFF

$35.00 / $756.00

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Quelines

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If there is one thing that's common between any of your customers, then it's the waiting time.

Your customers get frustrated when they have to wait in line for a longer time, even if your service is amazing.

How about you take control of your customers’ wait times and manage your business schedules more efficiently?

Introducing Quelines

Quelines is the next generation queue management solution that enables your business to set up virtual lobbies and provide excellent customer service with shortened wait times.

PRODUCT HIGHLIGHTS

  • Optimize wait times & Improve your visitors’ experience with Quelines
  • Alternative to: Qminder, Wavetec, Qtrac
  • Countdown Timer, SMS & Email Reminders, 3-way Communication Chat
  • Best Suited for: Retail Businesses, Service Providers, Digital Agencies, Sales & Marketing Professionals

Set up your first store by providing the basic details like Store Name, Contact No., Address with Zip Code, Time Zone, Coordinates (comes in handy, if your customers can’t find your address on the web)

Set the Waitlist Time anywhere between 5 to 60 minutes, and the Store Capacity Size between 15 to 300 pax, based on your average customer service time & shop built up area

Choose the Opening Hours of your business for every day of the week.

Generate a unique QR code for your location, and add the fields on the customer form based on the information you need from them, to send them reminders & notifications.

You can change the theme, upload your business Logo and hide Quelines Branding (Whitelabel) to match your brand tone easily.

With the role permissions, you can add your team members / clients (if you are offering it as a service for your clients) with restricted permissions, under the Users menu.

The Activities tab lets you see the list of overall visitors, no. of times they’ve visited your store, contact information, etc. and you can export all these details as a CSV file at your will.

“Latest Spots” is an area for your front desk staff to display the QR code and manage the waitlist visitors directly on the tablet/ipad.

Your Quelines Dashboard gives you a wider view about Today’s Visits, Waitlisted Guests, Average Wait Time and Overall Visits.

You can also share your store QR code on social media, or go old school to copy & print the same at your doorstep.

From your dashboard, you can check the number of people in the waitlist, and you can choose to take some actions including allowing the visitors sooner and/or let 'em chat with each other.

The Support option allows your customers to chat with your support and/or join the virtual lobby & talk to the fellow customers

Usually, all the customers of Quelines pay $63 every month to avail its Advance plan with 1,000 Spots(Guests) per month.

Today, you can get the same plan with Unlimited Time Slots, Unlimited Locations, Unlimited Team Members & 1,000 Spots(Guests) per month on a lifetime deal for just $35 one-time payment.

Turn your customers’ wait time into a delightful experience!

Deal Highlights

  • Unlimited Time Booking
  • Unlimited Team Members
  • Unlimited Locations
  • Role Management (User Permissions)
  • Insights on CX & Store Operations by Business Location
  • Automatic Email Reminders to the Customers
  • Automatic SMS Reminders (Only for North America users)
  • Flexible Schedule Management
  • Three-way Messaging (C2C, C2B, B2C)
  • Collect & Organized Customer Feedback
  • No Quelines Branding
  • Custom Branding
  • Export / Import Guest Data
  • One-time SMS Credits are applicable for North America only
  • API Access
  • Chat Support (B2B) Initial Setup
  • Ability to Switch between 5 Tiers
  • 60 days refund policy
  • P.S The refund option becomes void, if you've utilized the SMS credits

Tier 1

$35.00

  • 1,000 Guests per Month
  • 200 one-time SMS Credits
  • Future updates of Advance Plan are included

Tier 2

$70.00

  • 2,000 Guests per Month
  • 400 one-time SMS Credits
  • Future updates of Advance Plan are included

$105.00

  • 5,000 Guests per Month
  • 800 one-time SMS Credits
  • Future updates of Advance Plan are included



Reviews and Questions

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man-user

L

3 days ago   |  verifed user Verified User

Thanks for bringing this deal.

As others have stuff it would be useful if you are transparent about pricing once the one-time credits run out.

Question: Can we use our own personal twilio accounts instead of going through you?

Thanks in advance


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1 Reply

man-user

Rami

3 days ago  Founder

@L: We are very clear about the pricing , you can visit the website and see the monthly cost which include 4 msgs for each queue . Once the credit runs out , you can use the the app only for emails or you upgrade for the monthly subscreptions. Prices for countries defer , which is best to contact us for more details .


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man-user

Steven

6 days ago   |  verifed user Verified User

Is there a demo we can see?


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2 Replies

man-user

Rami

6 days ago  Founder

Yes you can visit our website and try the free plan . Htpps://quelines.com @Steven:


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man-user

Rami

6 days ago  Founder

Https://quelines.com @Rami:


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man-user

Mango

1 week ago   |  verifed user Verified Buyer

Do you have a reseller agency plan?


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1 Reply

man-user

Rami

1 week ago  Founder

@Manish: Currently we dont have that , please send us an email and we would consider it : [email protected]


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man-user

Rami

1 week ago   |  verifed user Verified User   Founder

We are really excited to hear all this feedback, and just want to state at our current state we are targeting the North American market ... that being said we are actively working on expanding & providing our service globally, so we kindly ask you to give us a little time while we prepare our self in the global market.

In the spirit of full transparency, we don't want to over-expand ourselves and compromise on quality, and dealing with different parts of the world requires a little more time for our development team.

Our main goal is to add value and we understand we need to move fast but we just want to make sure we add value for every customer that has joined us or will be joining.

We hope to see you as our customer making a positive difference in your communities.

Currently, you can use email notifications outside North America. you can use the customer info setting to have a phone number not required.


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man-user

Fabrizio

1 week ago   |  verifed user Verified User

Hi!

Is possible to translate the app or does it support multiple languages?

If we want only to send email and not SMS can we do it?

Any example?


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2 Replies

man-user

Rami

1 week ago  Founder

@Fabrizio: Currently( Freanch, Spanch,Italy) Languages is supported for the admin dashboard and we working to provide more languages to the app , Yes you can use the customer info setting to have a phone number not required.


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man-user

Fabrizio

1 week ago

@Rami: Thanks Rami.


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man-user

David

1 week ago   |  verifed user Verified User

So we don't really need SMS to make this work outside of the US?

When someone scans the QR code or follows a link from the business website do they then have the opportunity to join the queue?

Once they have joined the queue, or booked their time slot, does the app remain open on their phone so messaging and notifications can be sent to the person waiting without using SMS?

Can we send a push notification to their device?

Thanks.


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1 Reply

man-user

Rami

1 week ago  Founder

@David: No you do not need SMS , you use the email notifications.

Yes they can join the queue using the qrcode or the link and the app can stay open on there web browser , and if it is closed , they can still access it though email sent to them .


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man-user

AJ

1 week ago   |  verifed user Verified Buyer

How much are extra SMS credits once they are exhausted? When you say custom plan that can be you adding 5-50%+ on top of what Twilio charges, so can you be clear as to how much it is?

Also, is it required that we use SMS since you replied "1- Notification are automated by email and SMS together, there is no current advance setting yet." So, this will force us to have to upgrade to one of your custom unknown SMS price bundles.


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4 Replies

man-user

Rami

1 week ago  Founder

@AJ: When SMS credits are exhausted we recomand using the montly subscreption and you can use addition of Guest at a cost price .

Its not requred to use SMS , you can still use email notification if sms is exhausted.


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man-user

AJ

1 week ago

@Rami: I checked your website, and I still don't see what the "at a cost price" is for extra SMS credits. Can you please tell us what it is?


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man-user

Rami

3 days ago  Founder

@AJ: For extra 1000 spot with 4 msg each / goes for 30$ add on


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man-user

Rami

3 days ago  Founder

@Rami: Just to clearify this is only for North America . Prices defer for each country


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man-user

Wpagencyweb

1 week ago   |  verifed user Verified User

Hi,

How many sites can we put the application on, is it unlimited websites?

If yes can we then distribute the guests according to the websites in order to optimize to choose the plan that we can buy. Thank you


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2 Replies

man-user

Rami

1 week ago  Founder

@wpagencyweb: Its unlimated locations , so you can have as man website you want . Yes each location has unique link/Qrcode


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man-user

Sampath Administrator

1 week ago

@wpagencyweb: There's no limit on the number of websites.

It's Unlimited.


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man-user

Lou

1 week ago   |  verifed user Verified User

Now this is a unique deal and very timely! Got a few questions concerning this deal:

1. Does this allow custom (and templated, easy to select) notifications?

2. Can I have customers schedule days ahead?

3. Can I give multiple notifications (ex. "Proceed to Table 1", "Proceed to Table 2", etc.)?

4. Is there an override for queue management (ex. Click button for next guest, or select a custom guest to serve next)?

5. Is there a mobile app (or at least a PWA) for in-app notifications?

6. Are emails whitelabeled?

7. Is there a guest prioritization feature (ex. Prioritize Pregnant, Elderly, etc. and bring them to top of queue)

8. How much for additional credits? Can we request to add a country?


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3 Replies

man-user

Rami

1 week ago  Founder

@Lou:

1- Notification are autmated by email and SMS together ,there is no current advance setting yet .

2- Booking sceduale can be done weekly .

3-You can customize the table based on location/branch and then it would be possible .

4-Yes

5-Maybe in the future if there is huge need

6-No

7-Great idea, will give thoughts to create it in the future .

8- Addon are custom request you can talk to us directly based on countries .


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man-user

Lou

1 week ago

@Rami: Thanks for your answers! Just a follow-up:

#1: I think we should have a choice whether to use email, browser notification, or SMS (especially for countries that don't have SMS support from Quelines)

#7: Some countries actually have laws for queue prioritization, and even for those who don't have that, there are stores that have queue prioritization(VIP/Members-Only Lane, Service-specific priority, etc.)

#8: Would be nice to be a bit transparent for the add-on cost. Maybe a page in your website for this?


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man-user

Rami

1 week ago  Founder

@Lou:

1- you can still use email when the sms is used .

7- you can always add a custom filed to for reservation , to give customer the change to express there prioritization.

8-The add on is when you regester for montly suscreption and will give the option to add more guest with cost price . However we are open to create something conveniant for life-time deal supporters .


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man-user

Dan

1 week ago   |  verifed user Verified User

Can we restrict the countries available in the phone no dropdown? Scrolling all the world’s countries for a local baseb biz doesnt give a great ux experience….


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1 Reply

man-user

Rami

1 week ago  Founder

@dan: Entering the phone number can trigger the country without scrolling


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man-user

Dan

1 week ago   |  verifed user Verified User

The client facing page content can be translated?


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3 Replies

man-user

Rami

1 week ago  Founder

@dan: Yes , It will be provided on in our next update .


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man-user

Dan

1 week ago

@Rami: the sms and emails also can be localised?


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man-user

Rami

1 week ago  Founder

@dan: Sorry , its can not be localised . However , you can still use the monthly suscrption that will give you an add on to add more guest with the cost price .


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man-user

Dan

1 week ago   |  verifed user Verified User

So you consider adding twilio sms api integration? This will open the sms options worldwide.


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5 Replies

man-user

Rami

1 week ago  Founder

@dan: twilio Sms is integrated with quelines solution , We can provide sms worldwide , however the pricing can diffrent for each country and that why we offer it as a custom addon plan .


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man-user

Dan

1 week ago

@Rami: does this mean i have to pay extra to get access to the twilio integration? I suspect the twilio costs are directly supported by me…


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man-user

Rami

1 week ago  Founder

@dan: Twillio is an interal api to the system itself , custom request to your account can be done . We can provide pricing for counties requested .


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man-user

Dan

1 week ago

@Rami: got it now. Can you please tell me the SMS cost for Romania?


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man-user

Rami

1 week ago  Founder

@dan: Yes if you are intested in diffrent country at the current time . please send us an email at [email protected]


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James

2 weeks ago   |  verifed user Verified User

Hi Guys, Quelines looks great. Do the SMS credits work in Australia?

Thanks


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4 Replies

man-user

Rami

1 week ago  Founder

@James: Hi James , great question . SMS Credits only work in North America . However you can always request an external custom request addon that we can implement based on your needs .


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man-user

Dan

1 week ago

@Rami: any rough estimation of the cost for an external sms integration?


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man-user

Francois Jung

1 week ago

@Rami: What do you mean. For example, I am in Switzerland : what could you offer ?


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man-user

Rami

1 week ago  Founder

@Francois Jung: However , you can still use the monthly suscrption that will give you an add on to add more guest with the cost price at the current time , although we are open to create something conveniant for life-time deal supporters .


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95% OFF

$35.00/$756.00

VIEW PLANS

Early Bird Offer Ends in

Be the first one to Review!